Masterclasses

BECOME ACX LEADER


So you are interested in CX, and you know there’s more. You want to be better at it, right? To learn about trends and developments, best practices, how it all fits together? Enroll in one of the Masterclasses that cover everything you need to grow as a CX leader. With minds alike and at a fast pace you’ll have inspiration for a lifetime CX career.

LEARN, DEVELOP AND MASTER THE COMPLEXITIES OF CX


Several Masterclasses are offered, each with its own distinct focus. For example, the popular CX Masterclass prepares you for the official CXPA Exam. The DD Masterclassis all about raising the bar in designing your CX to be data-driven. Whilst the Strategic Innovation Masterclass focuses on challenging, exploring and expanding your possibilities within CX. And the CX Trends & Developments Masterclass challenges you if you are still relevant in this age of rapidly changing customer behaviour and expectations.

OPEN HOUSE MASTERCLASSES

Masterclasses are available as OPEN HOUSE editions. For these you can just sign up and enjoy expert modules, inspiring cases, networking with a group of like-minded peers across industries, and all set in a stunning location (guaranteed). Book your Masterclass…

The CX MasterclassOther | available soon & on request

IN-HOUSE MASTERCLASSES: TAILOR YOUR OWN

Masterclasses are also given as IN-HOUSE editions. Here it’s a company or a team session, tailored and focused on your specific needs and ambitions. Time and time again it proves to be an eye-opener and a boost for your CX initiatives being challenged as a team. Get in touch for more information on these.

Sounds good. Really good. So are we complacent now? Ohh… No no no! New Masterclasses and special spin-offs are currently under development, so watch this space for more or reach out for more information. There are some spectacular ones coming up…

THESE COMPANIES HAVE ATTENDED PREVIOUS MASTERCLASSES


DON’T BELIEVE MY BLUE EYES. BELIEVE OTHERS.